Archive for the ‘E-banking’ Category
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Development of e-bankingu in Poland
Thursday, December 18th, 2008
When examining the Polish market of banking services can reach the conclusion that few banks offer attractive set of products and comprehensive access to the account through the main channels. Banks serve their customers with a variety of services, of which it is difficult to determine which one is best. In the case where one [...]
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SMS
Monday, December 15th, 2008
This service allows the sending of short text messages. It is now one of the most widely used channels in its dealings with the bank. After registering a mobile phone in a bank account holder can use this tool for mobile communication with your account. Through sms can receive information regarding the account balance and [...]
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WAP
Saturday, December 13th, 2008
It is a service that allows access to a bank account through your mobile phone. WAP is a variation of internet banking, which allows the use of banking services via wireless phone. WAP protocol is implemented in a mobile predysponuje to a mobile device to establish a session with the bank’s website. In this way [...]
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Phone
Friday, December 12th, 2008
Establishing communication with the bank by telephone or mobile telephone is generally used by different consumer segments. The range of possible operations to achieve through the classical tools is continually evolving and banks now offer a number of orders by telephone. Contact with the bank via the telephone line is offered in two ways: either [...]
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E-mail
Friday, December 12th, 2008
E-mail is used most often in contact with the bank. Among other possible means of establishing a dialogue with the bank, and also receive extracts from your account. It is used also for marketing activities.
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Customer service - the types of access channels
Wednesday, December 10th, 2008
Bearing in mind the fact that the various segments of customers prefer different access systems, a wide range of channels for remote collaboration with the bank. From the specificity of a banking institution depends on which of the available techniques are used. However, given the intensely changing market needs, the financial sector in particular has [...]
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Models banks
Monday, December 8th, 2008
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Support for electronic - the benefits for the bank
Saturday, December 6th, 2008
The use of electronic banking system is the source of many important benefits also for banks. The most significant may qualify:
* Enhancing the financial performance of the bank - is due mainly to the reduction of fixed costs.
* Promote a broad range of services and products - the Internet is an excellent plane to promote [...] -
Internet account - the benefits for the customer
Friday, December 5th, 2008
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Recipient service
Wednesday, December 3rd, 2008
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